Contact
Talk to us
We are a small team and we read everything. Pick the address that matches what you need — it gets you a faster answer than a general inbox would.
Reservations and billing
Refunds, a charge you do not recognise, or anything about your beta reservation.
support@droprefund.comProduct and beta
Questions about what DropRefund does, which retailer you want supported, or general enquiries.
hello@droprefund.comCorrections
If a retailer policy we describe is wrong or out of date, send us the page and we will fix it.
hello@droprefund.comTwo things worth knowing before you write
We cannot contact a retailer for you or influence whether a price adjustment is approved — the retailer makes that decision. What we can do is help you understand the published rules and what evidence they ask for.
For privacy requests — access, correction or deletion of your data — write to support@droprefund.com. What we collect and how long we keep it is set out in the privacy policy.